Barbara, to answer your questions in the Phoenix, AZ area:
1. There is no special relationship or rapport with the two apple
stores. Before the first opened, it seemed that they wanted us, but
after opening we were just customers.
2. The store demo area is offered for meetings but the typical sitting
would be about 15 or 20 on benches with no backs. The one time we tried
it we had about 40 standees who vowed to never go again. Also, the
staff put on a generic sales pitch rather than the promised subject.
3. We are told that it's against apple store policy to send any of
their staff to do programs for user groups.
4. There is no special pricing for mug members.
5. We had been told initially that they would hand out our membership
brochures but found that they instead referred customers to the mug
locator to find something on their own.
I always hope that other experiences are more positive.
Alex Podressoff
Arizona Macintosh Users Group
On Dec 5, 2004, at 6:01 PM, Barbara Passman wrote:
I am curious :)
Do we have any idea of how many User Groups have been able to
establish special rapport with their local Apple Store?
IF so , how is the relationship assisting the MUG?
Can the MUG use Apple Store premises for meetings or programs?
Are Apple Store staff available to "do" programs for the MUG?
Any special discounts for the MUG members?
This came up on the list a year ago or longer. AM curious about the
current state of Apple Store and Apple User Group relationships.
Thanks
Barbara Passman
UCMUG
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