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Re: Apple User Groups and Apple Stores

Subject: Re: Apple User Groups and Apple Stores
From: Barbara Passman <email@hidden>
Date: Mon, 6 Dec 2004 22:26:36 -0600
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At 3:03 PM -0800 12/6/04, George Lawrence Storm wrote:

As our group is highly technical we find it is more a case of our group occasionally answering the questions of their high tech shoppers.

Interesting, George! The one time we got in dutch with our ARS was because a MUG member , reportedly, chimed in on a conversation between an ARS sales associate and a potential customer. Our MuG member apparently had good technical knowledge and sought to help out the ARS clerk. We had our knuckles rapped for doing that and have learned to be careful not to jump into a conversation when it is between store employee and customer, unless the ARS clerk speciically invites input.

Barbara
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	>Re: Apple User Groups and Apple Stores (From: George Lawrence Storm <email@hidden>)

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