Yes, it's CFM -- not a Classic app. As far as I know, they don't have
the Classic Environment installed, but that shouldn't make any
difference ( ?? should it ?? If so, I don't see why...). The
application's plst resource (equivalent of the plist file) specifies
LSRequiresCarbon = true.
Thanks for the thought.
Cheers,
Rick Aurbach, Ph.D.
President and Chief Engineer
Aurbach & Associates, Inc.
8233 Tulane Avenue, Suite B
St. Louis, MO 63132
"If it ain't broke and you haven't fixed it recently, it probably
needs to be rewritten." - Richard Aurbach (1948- )
"Beware of bugs in the above code; I have only proved it correct, not
tried it." - Donald Knuth, computer scientist (1938- )
"I was born not knowing and have had only a little time to change
that here and there. " - Richard Feynman (1918 - 1988)
"If in the last few years you haven't discarded a major opinion or
acquired a new one, check your pulse. You may be dead." - Gelett
Burgess (1866-1951)
"A life spent making mistakes is not only more honorable, but more
useful than a life spent doing nothing." - George Bernard Shaw
(1856-1950)
On Oct 28, 2005, at 1:26 PM, Matt Mashyna wrote:
You did say CFM, right ? Did they install Classic Support?
Sorry for suggesting something you probably already tried but I do
dumb things all the time.
On Oct 28, 2005, at 1:56 PM, Richard L. Aurbach wrote:
Hi, all.
I just fielded a customer support call on one of my products --
the customer was having an installation problem.
Part of the installation involves running a utility program that
captures information (serial numbers, etc). In a network
installation, this information is stored on the server so that
subsequent client installations can access it (saving users from
having to re-enter the information for each client-computer install).
The user installed the software directly on a Tiger Server (10.4.2
Server) (i.e., running from the server, rather than over the
network). The installation FAILED because the utility program
failed to launch successfully.
If the customer attempts to manually launch the utility, it
bounces in the dock a couple of times and disappears.
The utility launches successfully on Tiger (10.4.2) ... and on
10.1 - 10.3.9 (client and server versions).
I haven't asked the customer to start checking the console log yet
(... you don't want to know how little the customer knows...). So,
first, I thought I'd ask whether anyone has any ideas about what
could be happening here.
The application is an UNBUNDLED CFM application. It doesn't link
to anything esoteric -- it's mainly a GUI application to capture
some text. Any ideas about where to look? [I have Panther server,
not Tiger server available in my lab, so I have a testing problem...]
Cheers,
Rick Aurbach, Ph.D.
President and Chief Engineer
Aurbach & Associates, Inc.
8233 Tulane Avenue, Suite B
St. Louis, MO 63132
"If it ain't broke and you haven't fixed it recently, it probably
needs to be rewritten." - Richard Aurbach (1948- )
"Beware of bugs in the above code; I have only proved it correct,
not tried it." - Donald Knuth, computer scientist (1938- )
"I was born not knowing and have had only a little time to change
that here and there. " - Richard Feynman (1918 - 1988)
"If in the last few years you haven't discarded a major opinion or
acquired a new one, check your pulse. You may be dead." - Gelett
Burgess (1866-1951)
"A life spent making mistakes is not only more honorable, but more
useful than a life spent doing nothing." - George Bernard Shaw
(1856-1950)
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Cheers,
Rick Aurbach, Ph.D.
President and Chief Engineer
Aurbach & Associates, Inc.
8233 Tulane Avenue, Suite B
St. Louis, MO 63132
"If it ain't broke and you haven't fixed it recently, it probably
needs to be rewritten." - Richard Aurbach (1948- )
"Beware of bugs in the above code; I have only proved it correct, not
tried it." - Donald Knuth, computer scientist (1938- )
"I was born not knowing and have had only a little time to change
that here and there. " - Richard Feynman (1918 - 1988)
"If in the last few years you haven't discarded a major opinion or
acquired a new one, check your pulse. You may be dead." - Gelett
Burgess (1866-1951)
"A life spent making mistakes is not only more honorable, but more
useful than a life spent doing nothing." - George Bernard Shaw
(1856-1950)
_______________________________________________
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