Entourage Database Problems

Subject: Entourage Database Problems

From: "Janice Hill" <email@hidden>

Date: Fri, 19 Jan 2007 14:18:35 -0600

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Thread-index: Acc8Bv7hbWYS13ZpRlWSneiVxuVGvQ==

Thread-topic: Entourage Database Problems

We have also encountered this issue in our elementary sites with 10.4.8 managed clients, 10.4.8 server, Entourage and an Exchange server. In the three instances we’ve had, for whatever reason a server reboot (of the XServe) resolved the issue for users. In all three instances we found there had been were power outages or interruptions and routers and switches had rebooted. The uptime on the servers didn’t indicate they had rebooted during that time however. You might want to check to see if there was an interruption to network services.

I’m also wondering if anyone has any good suggestions or experiences with Help Desk call tracking software. We currently use TMA, which doesn’t really meet our needs. We need software that’s cross platform and/or web based.

Janice Hill

PC Support Specialist

Apple Certified Technical Coordinator

Sheboygan Area School District

920.459.4032

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Re: Entourage Database Problems
- From: "Steven Kolins" <email@hidden>