Is there a way using this tool or even programmatically, to have disk
images mount without having the collapsed toolbar?
The biggest user confusion I see is that they do not even recognize
it to be a window since most users don't even know what that capsule
shaped button does.
There is definitely a big gulf of knowledge that all of us should be
working to educate users about, albeit in subtle ways.
We should all be making subtle efforts to convince users that they
want to and need to learn more. This reduces support costs.
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