Jan Aleman wrote:
>Greg, a few more days might not kill you but if your product is used by
>over 50,000 Mac users worldwide including some very critical users such as
>Stanford Hospital (Cancer research), UCLA (ERP in hospital), CIA (nobody
>knows for what), Apple Inc (ditto), USGS and thousands more, you can
>imagine we have a bit of panic here. In particular as we have already used
>the standard ways of contacting apple about this with no results.
Have you been testing with Leopard seeds? If not, then you missed an
opportunity. If so, then that's all anyone can do.
You're not the only developer in this position. You should probably do
what many others are doing: telling customers that they themselves have to
wait until Oct 26 in order to get the final release, and if the customers
are worried about compatibility, then not to install Leopard on any
critical machines until after the developer has tested the software on the
shipped version.
>I am aware of NDA's but so far this is the only way to get Apple's
>attention. If you've worked with them for 15 years like I have I'm sure you
>will confirm.
More than 15 years, and applying exactly the same strategy: tell customers
not to upgrade any critical machines right away. This is hardly new
behavior for Apple.
-- GG
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