On 2/27/05 9:09 PM, "Josh Wisenbaker" <email@hidden> wrote:
>> One laptop install, one Tower install...they're sacrificial lambs for
>> Apple
>> service, so I don't have to care what Apple does to them.
>
> Sure until they refuse to repair it because it has the wrong HD in it.
> Then you get to choose between you covering the freaking stocking price
> for a part on a warranty repair or having them send it back, paying the
> fee, backing up the customers drive, re-installing it, and
> re-dispatching it. Bleh.
Hasn't happened yet, and since they don't leave my hand without a definite
diagnosis and clear action to take, it's not a worry. The only thing I need
Apple for is the parts replacement. If they ask, I can point to the nice
proper warranty - compliant swap that happened, so it's still not a worry.
john
--
John C. Welch Writer/Analyst
Bynkii.com Mac and other opinions
email@hidden
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Macos-x-server mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
http://lists.apple.com/mailman/options/macos-x-server/email@hidden
This email sent to email@hidden
