The educational discount makes it attractive and you couldn't ask
for more features.
hth, Mark
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On Jan 31, 2006, at 3:57 PM, Matt Rosenberg wrote:
Anyone have suggestions for web-based help desk software that runs
on Server? I'm looking for basic ticket-tracking functionality:
enter the requester, enter details, assign to a tech, pull simple
reports, etc.
Thanks,
Matt
I'll second that. Best program I've used for this purpose. They
have a demo, so there's no issue with trying it out.
Michael
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Michael Dhaliwal, ACSA
www.district13computing.com
Because the people who are crazy enough to think
they can change the world, are the ones who do. - Think Different