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Re: Would Sorenson 3 video irk the public w/ QT 4x
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Re: Would Sorenson 3 video irk the public w/ QT 4x

On Tuesday, November 26, 2002, at 05:10 PM, Michael VanBuskirk wrote:
Sorenson 3 Pro requires QT 5.0.2 (not exactly sure, 5 something) for playback. Users with an earlier version get an error message as follows:
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"You may experience problems playing a video track in "YourMovieName" because the required compressor could not be found. Would you like to close the movie or continue."
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We assume this is universally true because we get this message when attempting to play the S3 videos with QT 4 and we assume that the early version is the cause of the problem.
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Anyway, if you click continue, the movie will play with audio only. There are 3 questions:
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1) Might the user be mistakenly led to believe the movie clip is defective, or the situation uncorrectable in that he/she is not advised to download a later version? This is the thing we fear the most because that user will not come back.
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2) What percentage have download phobia and would resist for that reason?
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3) Will the users of an earlier (until now adequate) Pro version, for example QT4.0 Pro, upgrade in light of the requirement of that a new key will need to be purchased?
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Will the public be generally ok with this? Any thoughts? Thanks in advance.

You can construct an alternate reference movie that delivers different versions to QT4 and QT5 users.
You can then monitor the relative uptake of each to see how long it is worth making 2 versions.
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 >Would Sorenson 3 video irk the public w/ QT 4x (From: Michael VanBuskirk <email@hidden>)



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