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Re: Unrelated Helpdesk Question



check out RT
http://bestpractical.com/rt

extremley customizable, and rock solid..



Steve Rieger
email@hidden
Cell      646-335-8915
Office   212 804 1131
Fax       212 804 1200
AIM      chozrim
Yahoo riegersteve


On Sep 26, 2005, at 7:57 AM, Irwin, Scott wrote:

I know this is unrelated from the purpose of the List but it sort of is
the best place. We are all working with a Helpdesk of sorts.


Does anyone out there have a Issue Tracking software that they are happy
with? Currently we are in the process of moving to a more open system,
but are still going through and trying to find what will work best.


We want something that can be used all 3 major platforms (Windows,
Linux, and of course, Mac).

Any information/ advice, any of you have would be greatly appreciated.

Thanks so much,

Scott Irwin
Asbury College
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References: 
 >Unrelated Helpdesk Question (From: "Irwin, Scott" <email@hidden>)



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