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ARD, VNC and pc firewalls



Hello Folks,

An apple newbie here.

We are using ARD to monitor about 60 macs in an automated lecture recording system. We have just added 20 pc's to the system and would like to use the same app to monitor these. Everything I read says this should work.

We have UltraVNC on the pc's. I can "see" all of them from the Ultravnc client and from a VNC manager program but cannot see any of them via ARD UNLESS I disable the XP pro SP2 firewall. With the firewall on, I get an "Offline" message. With the firewall off, ARD works perfectly. Tried all combinations of exceptions on the firewall but nothing seems to work

Tried installing TiteVNC on the pc's but the result was the same.

Is there any way of getting ARD to "see" the pc's with their firewalls on?

All advice gratefully accepted,

Ross.

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