Hi Jim,
Your MPEG4 files are probably not "hinted." Movie files need to be
hinted in order to stream properly. If you have QuickTime Pro
available, try opening the movie and exporting the movie as a "hinted"
MPEG4 file. Even if the file had hint tracks, re-exporting from QT Pro
is likely to solve any problems that may have been caused by
incompatible encoding.
As for documentation, try clicking the help icon in the QTSS web admin
(the question mark) in order to get web-based help. We also have some
documentation online at http://www.apple.com/quicktime/products/qtss/
-Joel Hedden
On Tue, 2002-10-29 at 14:22, Jim Jones wrote:
> Hello,
>
> I have two beginner questions:
>
> I am running the streaming server version 4.1.1 on a linux system. I can
> use the quicktime program on a 2000 system to play the mp4 and mov files
> that came with the server. However when ever I download a mp4 or mov file
> and place it in /usr/local/movies with the correct permissions and owner on
> the file I get 415: unsupported media type error message. However I can
> download that same mp4 or mov file to the microsoft system that I used as
> the client and it plays fine. What am I doing wrong?
>
> The other question I have is were can I get documentation on how to use and
> setup the server?
>
> Thanks for your help
>
> jim jones
>
> System Manager
> University of Alaska Fairbanks
> Bristol Bay Campus
> 907-842-8312
> _______________________________________________
> streaming-server-users mailing list | email@hidden
> Help/Unsubscribe/Archives: http://www.lists.apple.com/mailman/listinfo/streaming-server-users
> Do not post admin requests to the list. They will be ignored.
_______________________________________________
streaming-server-users mailing list | email@hidden
Help/Unsubscribe/Archives: http://www.lists.apple.com/mailman/listinfo/streaming-server-users
Do not post admin requests to the list. They will be ignored.
