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Problems viewing video from DSS 5.5.4 outside network

Subject: Problems viewing video from DSS 5.5.4 outside network
From: Jon Witts <email@hidden>
Date: Sun, 16 Mar 2008 10:20:21 +0000
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Importance: Normal

Hi,

When trying to connect to a video file from outside our network, Quicktime tries to connect, then disconnects with a 10060 error.

I have the server set up to stream on port 80, and mp3 playlists are coming through fine.

We are running DSS 5.5.4 on a Windows Server 2003 box.

Here are a couple of links for people to try out:

mov file: http://media.shs.eriding.net/bbc_news_13_03_08.mov

mp3 playlist: http://media.shs.eriding.net/jon

I have had a look through the archives but could not find anything there that would seem to address this issue I am having.

Any thoughts?

Jon

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