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Re: Problems viewing video from DSS 5.5.4 outside network



Looks like a NAT issue. The url you provided (via curl http://media.shs.eriding.net/bbc_news_13_03_08.mov) returns:
rtsptext
rtsp://10.144.96.211:80/bbc_news_13_03_08.mov


Whereas host media.shs.eriding.net returns
media.shs.eriding.net has address 83.100.179.205

The url you provided is linking to the internal NAT address, which isn't accessible from the outside world.

First I recommend binding the streaming server to your externally accessible address (via streamingserver.xml, <PREF NAME="bind_ip_addr">). Second, you may want to link to the rtsp url to your stream and not via the http redirector.

-George

On Mar 16, 2008, at 7:56 AM, Ukeme Noah wrote:

Howdy,
Sounds like you have a firewall, proxy or NAT issue. Questions I'd be looking for in order to make more out of this are; is your network designed with a DMZ or are you using a cable/dsl service? Are you running mutiple instances of DSS with different streams while having them try to stream through the same port at the same time or do you have another server [eg: IIS] running on port 80 as well? If you are cleared on all covered so far, this might be an issue wih the firewall on the clients side. Let me know how things go.


warm regards
ukeme noah

----- Original Message -----
From: Jon Witts
To: email@hidden
Sent: Sunday, March 16, 2008 6:20 AM
Subject: Problems viewing video from DSS 5.5.4 outside network

Hi,

When trying to connect to a video file from outside our network, Quicktime tries to connect, then disconnects with a 10060 error.

I have the server set up to stream on port 80, and mp3 playlists are coming through fine.

We are running DSS 5.5.4 on a Windows Server 2003 box.

Here are a couple of links for people to try out:

mov file: http://media.shs.eriding.net/bbc_news_13_03_08.mov

mp3 playlist: http://media.shs.eriding.net/jon

I have had a look through the archives but could not find anything there that would seem to address this issue I am having.

Any thoughts?

Jon
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References: 
 >Problems viewing video from DSS 5.5.4 outside network (From: Jon Witts <email@hidden>)
 >Re: Problems viewing video from DSS 5.5.4 outside network (From: "Ukeme Noah" <email@hidden>)



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