Apple responds pretty quickly to them. If there is a bug with X11
and Java, I'm sure they will try to fix it.
I am not so sure if Apple responds quickly to them, especially
since they just tell you when your ticket is closed, not in what
way it is resolved. There is neither acknowledgement that
they fixed the bug, nor negative acknowledgement that they
don't consider your ticket a bug. And for all the bugs I reported
through that form, I don't remember any ever got fixed, even if
they are trivial to fix.
I hope there were some transparency in this; after using that
form a few times and getting what amounts to no response, I
just gave up and started using the other form at the Feedback
page, since there doesn't seem to be any difference.
--
cheers,
-ambrose
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