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Re: OT: the effectiveness of Apple's bug report form?


On 24 Jan 2007, at 20:10, Ambrose Li wrote:

I am not so sure if Apple responds quickly to them, especially
since they just tell you when your ticket is closed, not in what
way it is resolved. There is neither acknowledgement that
they fixed the bug, nor negative acknowledgement that they
don't consider your ticket a bug.

At least in my case, after bug reports which were considered to be non-bugs were closed, I always got a mail from dts stating something like "Engineering has determined the current behaviour is correct", usually along with a note from engineering why they consider it correct.

If you get nothing, it usually seems to mean the fix is not yet in publicly shipping software. I got 8 mails about closed bug reports asking me to verify whether issues I reported were indeed fixed the day Tiger shipped.


Jonas
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