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Re: great expectations

Cheers Macbeth!

I think you've jumped in with a very timely thought among all the controversy flying about. I've been faced with needing to answer to questions from my own group in a way that will build up, encourage and bring enthusiasm to the group. That "full objective perspective from all our members" isn't always easy to do, but I find it very rewarding.

I truly believe in your domino effect of efforts -> performance -> predictable outcomes -> value & enjoy the outcomes. I've seen it happening in our MUG over the last 12 months. I've been told "you can't do that", somehow that urges me forward, gives me energy and allows me to see the results.

Without enthusiasm, the fire will burn dim. I think it's important that now while a lot of folks are asking questions & recovering from the shock of "free" to "lets make ends meet", leaders try to keep their heads above the waves, and protect the enthusiasm, the ideas, the dreams. In the long run, it will make the MUG stronger and healthier.

I think an overall short term goal should be to help people adapt to change. No one likes it. People have griped about every major (and not so major) change in the computing world as it's come along. Many in our MUG have had a really rough time adapting to OS X from earlier versions. We don't hammer, we answer questions, provide round table discussions & show the ease and benefits - I've seen more than 1 light come on. We're faced with a lot of questions - new features in Jaguar, not an upgrade, a new version - get used to Apples new numbering system for versions; .mac - how the benefits will outweigh the cost, and are the benefits worth the cost. It would really help me if as leaders we could focus on how we will help our members adapt to where Apple is going.

For long term goals, it would help if somehow Apple could give us even hints of what might be coming down the pipes so we as leaders could prepare and brace ourselves. For an example, .mac - ok, good logical change - you can't expect the great services forever to be free. We were all blind sided with it last week, and leaders and members had to deal with the shock together. Could we have provided better support to our members had we known about this ahead of time (non-disclosure agreements ok with me), been able to plan and have more ready answers, or even just be a stable rock when our members were coming with shocked looks and questions. Luckily I've got another week till our monthly meeting, so I'll have a chance to gather my ideas and answers for the group. I know the questions are coming, the answers will be the most important part.

Kudos & Cheers for looking up and posing the questions we need to be looking at!

Cheers!

Chris Kiltz
President
email@hidden
JoMacs (Josephine County Mac User Group), So. Oregon
http://www.jomacs.org


On Thursday, July 25, 2002, at 07:32 PM, Macbeth Vannoy wrote:

As an officer, it should be my duty to bring a full objective perspective from all our members, not just "me" the individual. At times this is detrimental to my own outcome and sometimes it will bring additional benefits that I would not have seen forthcoming. It is often easier just being a membership holder with the only expectation being of attending the meeting and nothing else.

Many of us choose to volunteer the deeper waters of officership because we see so much that can be done to continue to improve things for the whole. So...some things that I see MUGs and Apple should be thinking about in support of what we do and what we can offer:

-If you believe that ones efforts affects performance...

-If you believe that ones performance determines predictable outcomes...

-If one believes that one values those outcomes...

...then one should believe that one's motivation will expend maximum effort.

We communicate our enthusiasm, promote cooperation, inspire others to reach out to meet those expectations every time we share our love of our Macs and tell others how great this computer is in comparison.

As user groups, what are some long term goals that we should be thinking about? and in conjuction with the symbiotic relationships that we have because of, or with, or without Apple? or short term goals?
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