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RE: [OT] Anyone home at Metrowerks?
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RE: [OT] Anyone home at Metrowerks?

Larry -

I'm not sure just how long you've been writing for OS X but if you were
trying to work with the joke known as Mac OS 10 (GM) or its come-on: the
Beta release, you know just how unstable and difficult it was to write
decent code for those first 5 versions (Developer Preview through 10.0.3).

I marvel at Metrowerks who had guts enough to release anything at all in
those sorry days. And if you want to complain about having to spend $$$ on
upgrades, point your finger squarely at Apple who put us all in this
situation. For it was there that all of the problems were born - NOT at
Metrowerks.


Gary

-----Original Message-----
From: Ken Ryall [mailto:email@hidden]
Sent: Tuesday, July 01, 2003 7:25 AM
To: Laurence Harris; email@hidden
Subject: Re: [OT] Anyone home at Metrowerks?


Larry,

First to address your issue of upgrading. Metrowerks sincerely apologizes
if you've had any problems contacting Metrowerks by phone. I will look into
this matter and have someone contact you immediately. If we do not have
your phone number we will contact you by e-mail.

As for Pro 7, there are problems with it and versions of OS X newer than OS
X 10.1. Apple has advanced rapidly in the improvements to Mac OS X and
CodeWarrior 7 was designed for Mac OS X 10.04. So while there are some
patches and workarounds for it, CodeWarrior 7 does have problems with OS X
10.2. and we highly recommend updating to CodeWarrior 8 with the 8.2 & 8.3
updates applied.

If you have any other CodeWarrior questions or issues please contact me
directly.

Regards,

Ken

On 7/1/03 3:56 AM, "Laurence Harris" <email@hidden> wrote:

> I've been using CW Pro 7 for a long time now, suffering all the way with
> endless problems and frequent crashes. What a piece of junk. Yes, I should
> have upgraded to Pro 8 a long time ago, but as much as anything it just
> burns me up to have to give them another $300 to get something which
> actually works reliably in Mac OS X, which is what I thought I was getting
> with Pro 7.
>
> Anyway, I've decided I've suffered enough and figured I'd bite the bullet
> and upgrade to Pro 8, then when XCode is released I can consider
switching.
> However, I can't get anyone in the sales department at Metrowerks to
answer
> the phone or even call me back. Geez, what kind of company are they
running
> there? It's bad enough I have to do this, but the least they could do is
> make it a pleasant experience. Does anyone know any secret incantations
for
> reaching someone by phone at that sorry (<--a southern expression) excuse
> for a company?
>
> Larry
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