I need some help troubleshooting some network home folder
issues. Here is some background. I have a an Open Directory DB that
contains approximately 1720 users. I have approximately 700 systems
over four locations that need to authenticate to the Open Directory
system. Each location is connected by a T-1 line (this is the only
connection that is available) to the main site building 1.
- Building 1 consists of an Open Directory Master and an Open
Directory Replica.
- Building 2, 3 and 4 consist of two Open Directory Replicas
- Each Open Directory Server also hosts a portion of the network home
directories on the server for the primary building where the user is
located. All the systems in each building authenticate to the Open
Directory Replica in that building.
- Throughout building 1 there are connections to client systems over
10Mb ethernet, 100Mb ethernet or 11Mb and 54Mb wireless connections.
- Throughout building 2 and 3 there are 100Mb ethernet connections
- Building 4 is a combination of 100MB ethernet or wireless connections
- The Open Directory Servers are running on 5 Dual 2Ghz G5 towers
(ODM and 2 ODRs) The remaining 3 ODRs consist of 2 single 867Mhz
PMG4s with 2GB and 1GB of memory respectively and a single 533Mhz
PMG4 with 1GB of memory.
Yet again I must work with the infrastructure in place. Buildings 2,
3 and 4 had previously been logging into network home directories
without issue. Building 1 had a Open Directory server setup but was
not configured for network home directories. The objective of the
project was to integrate the four Open Directory Masters into one
Open Directory Master. After resolving UID, permission conflicts and
testing a random set of users on multiple systems I was fairly
certain that the system was working as it should be. Yesterday staff
started to show up and well Murphy was in attendance. I have
encountered 2 main issues that I have been unable to resolve. These
issues occue
A: "The "Home" folder for user "xxxxx" cannot be found in the usual
place." Which will bring you to a generic unmanaged Finder and
Desktop with no network home directory. I have already implemented
the suggestion in http://discussions.info.apple.com/webx?
email@hiddenxwL9RJ.0@.689f026b . As well as try using DHCP to provide
directory access information. Both seem unsuccessful in resolving
the majority of the issues. I have been able to delete and recreate
the account in Workgroup manager repair permissions on the user
folder with limited success. I have also needed to perform this
function with the same user account multiple times while others never
re-exhibited the issue. Any advise on how to prevent this from
occurring would be appreciated.
B: When the user attempts to login an error appears stating that the
user cannot login because their home directory was hosted on an AFP
or SMB share. Once the user clicks the "ok" button the system
returns to the login prompt. This can either be instant or take some
time up to an excess of 30 seconds. This issue does not occur as
frequently as issue A but I have not yet found a workaround to
resolve it yet. Deleting and recreating both user and network home
directory do not seem to resolve the issue.
A sample system log file from the client:
Aug 31 13:14:03 localhost loginwindow[490]: sendQuitEventToApp
(iTunes Helper): AESendWithMach returned error -609
Aug 31 13:14:04 localhost automount[281]: logout notification received.
Aug 31 13:14:04 localhost automount[281]: requesting logout processing.
Aug 31 13:14:04 localhost automount[278]: logout notification received.
Aug 31 13:14:04 localhost automount[278]: requesting logout processing.
Aug 31 13:14:04 localhost kernel: AFP_VFS afpfs_unmount: /private/
Network/Servers/sas/Users, flags 0, pid 281
Aug 31 13:14:04 localhost kernel: AFP_VFS afpfs UserCommand: sosend
failed for request 32
Aug 31 13:14:04 localhost kernel: AFP_VFS afpfs_Reconnect started /
private/Network/Servers/sas/Users
Aug 31 13:14:04 localhost kernel: AFP_VFS afpfs_Reconnect: connect
succeeded
Aug 31 13:14:04 localhost kernel: AFP_VFS afpfs_Reconnect: Opening
session
Aug 31 13:14:04 localhost kernel: AFP_VFS afpfs_Reconnect: Logging in
Aug 31 13:14:04 localhost automount[281]: handle_deferred_requests:
user logged out.
Aug 31 13:14:04 localhost automount[278]: handle_deferred_requests:
user logged out.
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect: Restoring
session
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect: primary
reconnect failed 5, trying secondary
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_SecondaryReconnect:
succeeded
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_unmount: succeeded
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_unmount: /private/
Network/Servers/sas/Users, flags 0, pid 281
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs UserCommand: sosend
failed for request 32
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect started /
private/Network/Servers/sas/Users
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect: connect
succeeded
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect: Opening
session
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect: Logging in
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect: Restoring
session
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_Reconnect: primary
reconnect failed 5, trying secondary
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_SecondaryReconnect:
succeeded
Aug 31 13:14:05 localhost kernel: AFP_VFS afpfs_unmount: succeeded
The servers log file does not indicate anything during this period of
time other than a connection. Sorry about the length of this but I
wanted to present as much information as possible. Any help here
will be more than appreciated. I need to repair or perform
maintenance to prevent this issue from occurring when the majority of
my users show up on Tuesday. Thanks in advance for all your help!
-
Barrett Hartman
email@hidden
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