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Re: Tiger upgrade causes Office 2004 problems




On 8 Sep 2005, at 09:01, David Riddle wrote:

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Last week we upgraded to tiger server 10.4.2 from 10.3.9 and we performed the same on our workstations. They are being managed by open directory on the group and computer level. I'm having some problems with Office 2004 that are not present in their knowledge base and did not occur in my test environment. What's happening is as students close microsoft word they are getting a pop up box saying Word cannot complete the operation because too many files are open. (AutoRecovery save of Normal)

My first attempt at fixing it was disabling autosave and checking to see if normal.dot had changed but it didn't appear that it had. Anyone else experienced this?



This seems to be a manifestation of something we have seen here that is also apparently 'solved' according to the various 'knowledge base' reports on the subject.


We get this error with 10.3.x clients to our AFP-mounted Unix servers when users try and save *any* open file for a second time. At the time, the only solution is to 'Save As..' an RTF file instead of native Word format, or cut and paste the content of the document in to a new one.

The only long-term solution we have adopted is to use SMB to mount the volumes instead.

Better not upgrade to tiger then! From my testing it would seem that if you are running from an SMB mounted network home then office will not save anything onto your home share - it gives an error about the disk being full. YOu can save to other places (even other smb volumes) fine but infuriatingly not into your own home folder.


If anyone has Office 2004 and Tiger and SMB network homes working, I'd love to hear about it.

Cheers,

-geoff

-- ********************************************************************* David Riddle, Senior Micro Officer (Macintosh Systems) Goldsmiths College London New Cross, London SE14 6NW, UK

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______________________________________ Geoff Lee <email@hidden> Computing Support, Architecture School of Arts, Culture and Environment University of Edinburgh 20 Chambers St, Edinburgh, Scotland, EH1 1JZ Tel: +44 (0)131 650 8020 ______________________________________

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References: 
 >Tiger upgrade causes Office 2004 problems (From: "Berrill, Rich" <email@hidden>)
 >Re: Tiger upgrade causes Office 2004 problems (From: David Riddle <email@hidden>)



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