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Re: ProTools, network homes and 10.4




On 24 Sep 2005, at 21:27, Nigel Kersten wrote:


On 24/09/2005, at 2:26 AM, Geoff Lee wrote:



It amazes me that people are getting away with saying "network homes are not supported" in 2005!



What? I can't believe it either. :( We're doing the upgrade to 10.4.2 and 6.9 at the end of this year.


Is that an official response from Digidesign?

Well, when I look back at the correspondence it turns out that when they said that, they thought I was trying to use XSan:


On 18 Aug 2005, at 09:49, Digidesign UK Technical Support wrote:
I'm afraid that basically this should never have worked, it seems that
apple have changed the ethernet protocol and permissions such that the
way you are working will not work in Tiger. The solution is for
students
to copy sessions to local machines as needed and save to server for
security or storage. Not elegant, but this may be the only option.

After clarifying that I was not, in fact trying to use XSan (just afp homes 10.4.2 server, 10.4.2 client) I got this:


I will need to verify the workflow and run a couple of tests "in- house"
regarding this issue. We have had a similar report of using PT Standard
account across a network with Mac OS Tiger, hopefully we will be able to
recreate the problem and find a fix for the problem.

I sent them various bits of information I had collected (ktrace and fs_usage info) but haven't heard from them since.


Here's what I found:

Client: eMac 1.25GHz 512MB RAM, OS X 10.4.2, ProTools LE 6.9.2
Server: Dual 2GHz XServe w/XRaid, 2GB RAM, OS X Server 10.4.2
Network: 100Mb switched

AFP Homes:
With AFP homes, Protools will not even start 8 times out of 10. It exits as soon as the splash screen appears with a -5000 error (the -5000 error is something to do with file access). Here's the really weird thing. I fired up fs_usage in the background to to see if I could find anything useful and suddenly PT opened normally.... further investigation proved that as loong as something (anything) is taxing the cpu when you try to start PT, it's ok. I made an apple script that started up pro tools while doing a 'dd -if /dev/random of=/dev/null' and it starts fine every time. Of course I wouldn't put it into production in that state but it seems like it should be easy enough to fix (maybe I'm just being naive though).


SMB Homes:
Work lot better but every now and then, PT will fail to start with a "error initializing your authorization, -5000" and occasionally, seemingly at random this error will appear while pro tools is running. For instance on friday a two guys were in the lab, one of them could create a fade and the other couldn't - he kept getting this -5000 error. Log out and back in and trash the prefs - everything's OK. It's just so arbitrary, it's incredibly frustrating..


The really frustrating thing is that it worked perfectly in 10.3.

--geoff

______________________________________
Geoff Lee <email@hidden>
Computing Support, Architecture
School of Arts, Culture and Environment
University of Edinburgh
20 Chambers St,
Edinburgh, Scotland,
EH1 1JZ
Tel: +44 (0)131 650 2341
______________________________________


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References: 
 >ProTools, network homes and 10.4 (From: Geoff Lee <email@hidden>)
 >Re: ProTools, network homes and 10.4 (From: Nigel Kersten <email@hidden>)



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