Thread-topic: Office hangs at "Configuring Office Components" for 10 min (update)
User-agent: Microsoft-Entourage/11.2.0.050811
The following is a message thread concerning more or less the same issue.
Before proceeding make sure you have updated to Service Pack 2 for Office
2004. This may resolve your issues without any other changes.
/Users/username refers to /Users/admin and /Users/faculty etc.
When fonts are loaded in /Users/user/Library/Fonts they are only available
to that user. When a font is loaded in /Library/Fonts it will be available
to everyone. http://docs.info.apple.com/article.html?artnum=106417
stevan
On 9/26/05 8:10 AM, "Robert Barr" <email@hidden> wrote:
> Hi, just got around to installing MS 2004 on my ibooks and thought I
> had read something about it starting slowly and having other problems.
> I found your e-mail and wonder if you could answer a few questions for
> me...
>
> On Jun 10, 2005, at 2:55 PM, Reese, Stevan wrote:
>
>> Every time Office apps are launched they check for their
>> resource/preference
>> files. If they changed from the last use then it updates. You can
>> resolve
>> this be pre-staging the files. Place a good
>> Users/username/Library/Preferences /Microsoft
>> folder on all your clients,
>
> Are you saying that I login as Admin and just create the above path as
> written?
>
> At the moment I have three accounts on my laptops. 1) admin 2)
> faculty - in case something happens to server they can login 3)
> Student - in case something happens to the server they can login 4)
> shared - which has nothing but faxes.
>
> So, do I just create a folder under Users called "username" and then
> inside that one create one called library etc? Or do I transfer any
> user from the server and place it here?
>
>
>
>
>> and make sure the fonts from
>> /Applications/Microsoft\ Office\ 2004/Office/Fonts
>> are available to all users (/Library/Fonts)
>
> How do I make the above available to all users?
>
> I understand what you meant be putting the resources on the Local HD
> and that makes sense... I am just having a problem coming up with what
> goes where and how to get it there.
>
> thanks..
>
>> If these resources are on the local drive when Office starts then it
>> should
>> work the same as all the others.
>>
>> stevan
>>
>>
>> On 6/10/05 11:33 AM, "Lynne Pariseau" <email@hidden>
>> wrote:
>>
>>> Hi
>>> I've posted something similar before and still can't solve this issue
>>> -- I'm
>>> about to uninstall my OSX version of Office 2004 and revert back to
>>> the
>>> classic version if I can't find a solution soon:
>>>
>>> hardware: OSX server 10.3.8
>>> ibooks: 10.3.8 -- wireless
>>> emacs: 10.3.8 - wired
>>>
>>> All have the latest Office 2004 updates installed
>>>
>>> Situation:
>>>
>>> Office has been launched at the HD level (admin or local user) on
>>> each ibook
>>> with no problems
>>> In the lab on emacs, under WGM simple finder, clients can launch
>>> Office 2004
>>> and be up and running in under a minute.
>>> At the HD level on the wireless ibooks, when logged in as Admin or a
>>> local
>>> user, launching Office 2004, application is up under a minute
>>> On the wireless ibooks, when a student logs in under WGM, and
>>> launches Word
>>> or Powerpoint, it can take 5 to 30 minutes before the program comes
>>> up on
>>> their desktop - unacceptable!! It hangs on the screen that says
>>> "configuring Office components" - then it pauses individually on ":
>>> Excel -
>>> then Word, then Powerpoint "etc.
>>>
>>> What I've done:
>>> Removed "do fonts" from the application folders
>>> Run uninstall and uninstalled all older versions of Office
>>> On a couple of computers, completely removed Office 2004 and
>>> reinstalled and
>>> updated to the latest version of Office 2004.
>>> Made the invisible "temporary items" folder on the server read-write
>>> for
>>> everyone.
>>>
>>> Does anyone have any suggestions? I'm beginning to think it has
>>> something
>>> to do with the clients writing to the temporary items folder on the
>>> server
>>> via the wireless network???
>>>
>>> Thanks
>>> Lynne
>>>> xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxox
>>>> oxo
>>> Lynne Pariseau
>>> Computer Specialist
>>> Isla Vista School
>>> email@hidden
>>> http://www.islavista.goleta.k12.ca.us
>>>
>>>
>>>
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>>
>> Stevan
>>
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>
Stevan
On 9/26/05 7:57 AM, "Barrett Hartman" <email@hidden> wrote:
> Hello again,
>
> I thought that I would post an update to the issue. The issue
> is it will hang on "Configuring Office Components" mainly Excel not
> loading fonts. Although it is more predominant on wireless systems
> (taking up to 15 min.)than on wired (taking up to 2 min). Evidently
> configuring office components is dumping a fair amount of information
> to the network home directory (during this phase it seems to write
> 137 files totaling 51.9MB with seemingly random names i.e.
> "REGEDOANHNFPLzqkkkkkk--------"). I don't see this happen when it is
> used with a local account. I have tried all the preferences that I
> can think of and the issue is still reoccurring. Of note this issue
> will only occur if I login to a different system each time. If I
> login to the same system performance is amazing. I just can't afford
> to have the 51.9MB being written each time a user logs into a
> different computer especially if they are on a wireless connection.
>
> Thanks again!
>
> Barrett Hartman
> email@hidden
>
> On Sep 26, 2005, at 9:47 AM, Barrett Hartman wrote:
>
>> Hello everyone,
>> So I thought I would throw this one out there. I am running a
>> network home directory environment. With a mixture of wired and
>> wireless clients. Which is working fine. That is all other
>> applications except for MS Word, Excel and PowerPoint. The problem
>> is that when you launch a MS app for the first login on a computer
>> it takes around 10 minutes to startup. If I logout and log back
>> in, no problem Office launches in under 5 seconds. Nice! But if I
>> move to another computer the whole process needs to be repeated
>> taking another 10 minutes. I have already moved "dofonts" from the
>> Microsoft Office/Office folder as well as moved the Fonts to /
>> Library/Fonts. Any suggestions?
>>
>> Thanks in advance,
>>
>> Barrett Hartman
>> email@hidden
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>
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Stevan
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