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Re: not a valid widget



Hi Chuck,

Have you had her email you the widget? Perhaps for some reason her machine is corrupting the download, which you might be able to see by peeking inside the widget bundle.

Ben

On Aug 6, 2006, at 6:19 PM, Chuck Soper wrote:

Hello,

I have a user that is getting the following message: "The file 'VelaClock.wdgt' is not a valid widget and you cannot install it" when double clicking on the unzipped widget. Older versions of VelaClock work fine.

She says:
- the behavior is consistent across all machines (PowerMac G5, Titanium Powerbook and 1.67 Mhz Aluminum Powerbook).
- has Mac OS X 10.4.7 and uses uses Safari for downloading (on all machines).
- confirmed that the Dock was specified in the "Open with:" section of the Get Info box.
- is able to successfully download and install other widgets from apple.com.


I can't reproduce the behavior and no other users have reported a similar issue. She's re-downloaded the widget a number of times and I even emailed her a zipped copy.

Does anyone know what I should suggest? Any ideas?

Thanks,
Chuck

P.S. See you at WWDC!
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