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Re: not a valid widget

Subject: Re: not a valid widget
From: Chuck Soper <email@hidden>
Date: Thu, 17 Aug 2006 23:23:34 -0700
Delivered-to: email@hidden
Delivered-to: email@hidden

I just got two bits of information from this user: 1. "I'm using the Case-sensitive Journaled HFS+ file system. I've assumed that's a completely immaterial factor for most applications, though it is the only change I've made to my system. I am confident that the remainder of my system is standard." 2. "all the widgets [from apple.com] refuse to load, claiming the widget is invalid when I try to run it from Finder. I'm happy it's a consistent situation but a bit confused about why older widgets work but new one's do not."

Does anyone have any suggestions? (I've already asked her to confirmed that Dock is specified in the "Open with:" section of the Get Info box.)

Ben, I tried your suggestion. She emailed me the widget and it ran fine on my machine.

Chuck

At 1:35 PM -0700 8/8/06, Ben Kazez wrote:

Hi Chuck,
Have you had her email you the widget? Perhaps for some reason her machine is corrupting the download, which you might be able to see by peeking inside the widget bundle.
Ben
On Aug 6, 2006, at 6:19 PM, Chuck Soper wrote:
Hello,
I have a user that is getting the following message: "The file 'VelaClock.wdgt' is not a valid widget and you cannot install it" when double clicking on the unzipped widget. Older versions of VelaClock work fine.

She says: - the behavior is consistent across all machines (PowerMac G5, Titanium Powerbook and 1.67 Mhz Aluminum Powerbook). - has Mac OS X 10.4.7 and uses uses Safari for downloading (on all machines). - confirmed that the Dock was specified in the "Open with:" section of the Get Info box. - is able to successfully download and install other widgets from apple.com.

I can't reproduce the behavior and no other users have reported a similar issue. She's re-downloaded the widget a number of times and I even emailed her a zipped copy.
Does anyone know what I should suggest? Any ideas?
Thanks,
Chuck


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References:
	>not a valid widget (From: Chuck Soper <email@hidden>)
	>Re: not a valid widget (From: Ben Kazez <email@hidden>)

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