I just got two bits of information from this user:
1. "I'm using the Case-sensitive Journaled HFS+ file system.
I've assumed that's a completely immaterial factor for most
applications, though it is the only change I've made to my system.
I am confident that the remainder of my system is standard."
2. "all the widgets [from apple.com] refuse to load, claiming
the widget is invalid when I try to run it from Finder. I'm happy
it's a consistent situation but a bit confused about why older
widgets work but new one's do not."
Does anyone have any suggestions? (I've already asked her to
confirmed that Dock is specified in the "Open with:" section of the
Get Info box.)
Ben, I tried your suggestion. She emailed me the widget and it ran
fine on my machine.
Chuck
At 1:35 PM -0700 8/8/06, Ben Kazez wrote:
Hi Chuck,
Have you had her email you the widget? Perhaps for some reason her
machine is corrupting the download, which you might be able to see
by peeking inside the widget bundle.
Ben
On Aug 6, 2006, at 6:19 PM, Chuck Soper wrote:
Hello,
I have a user that is getting the following message: "The file
'VelaClock.wdgt' is not a valid widget and you cannot install it"
when double clicking on the unzipped widget. Older versions of
VelaClock work fine.
She says:
- the behavior is consistent across all machines (PowerMac G5,
Titanium Powerbook and 1.67 Mhz Aluminum Powerbook).
- has Mac OS X 10.4.7 and uses uses Safari for downloading (on
all machines).
- confirmed that the Dock was specified in the "Open with:"
section of the Get Info box.
- is able to successfully download and install other widgets from
apple.com.
I can't reproduce the behavior and no other users have reported a
similar issue. She's re-downloaded the widget a number of times
and I even emailed her a zipped copy.
Does anyone know what I should suggest? Any ideas?
Thanks,
Chuck
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