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[Fed-Talk] (no subject)

Doug,

In general, AKO has worked no better and no worse for me under Tiger Safari than under Panther Safari. I have had two login problems, however. The first (also present under Panther) is that after exiting AKO, I need to completely quit and restart Safari before I can log in again, otherwise it won't recognize my password. The second involved being prompted to verify the certificate during every login, either through Safari or through Mail. The second problem was an issue with my keychain under Tiger - X509 Anchors was showing up correctly, but X509 Certificates was not in the keychain list in the upper left of the Keychain Access window. Choosing Keychain List from the Edit menu showed X509 Certificates, but I had to check the "Shared" box, save, then uncheck it and save again to get it to show up in the main window keychain list. Since I did this, the certificate has been automatically recognized every time.

As far as the help desk response is concerned, AKO doesn't officially support anything except Windows IE 5.5+, but I'll see if we can help make their response a little more useful since there's a big difference between "doesn't support 10.4" and "doesn't work in 10.4".

Sincerely,

David Ravetti

-------------------
Senior Management Analyst
CherryRoad Technologies
Contractor to US Army CIO/G6/PEO-EIS/AKO
for Army Homepage <http://www.army.mil>
703-704-2140
-------------------

Date: Fri, 2 Sep 2005 23:33:52 -0400
From: "Ide, Douglas Mr USACFSC" <email@hidden>
Subject: [Fed-Talk] AKO
To: "'email@hidden '" <email@hidden>
Message-ID:
    <email@hidden>
Content-Type: text/plain;    charset="iso-8859-1"

I went to login to AKO (Army Knowledge Online) today and it wouldn't let me
in. I even changed my password to ensure I was using the correct one, and it
still wouldn't let me in. I called the help desk and found out the AKO
portal does not support OSX 10.4. Has anyone else heard this, or figured out
a way to login to AKO on a 10.4 machine?

Doug Ide
U.S. Army Community and Family Support Center
Alexandria, VA 22302

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