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Tech support incidents lying about [threadID=82907]

Hi, all.

If anyone working on IDEA, Eclipse, Cayenne, or Tapestry has outstanding Macintosh performance issues where an Apple tech support incident would help, please let me know offlist. I have two tech support incident that will expire in two days, and would love to have it go to help the tools I and my clients use every day.

This would require, most likely, having already filed the needed performance bug report.

As Matt Drance pointed out, tech support incidents do not make Apple fix bugs, instead, they get a DTS engineer to look at the problem in hopes of finding a workaround.

Scott
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