Re: What happens when you report a bug to Apple?

• Subject: Re: What happens when you report a bug to Apple?
• From: Glen Fisher <email@hidden>
• Date: Thu, 24 Mar 2005 14:36:21 -0800
• Delivered-to: email@hidden
• Delivered-to: email@hidden
• User-agent: Microsoft-Entourage/11.0.0.040405

Jim Douglas wrote:
| Am I reading this correctly?  This seems to be saying that Apple wants
| me to pay US$195 to report a problem via DTS:
|
| http://developer.apple.com/technicalsupport/gettingsupport.html

No, you're not reading that correctly. Apple wants you to pay US$195 to get
help from DTS employees to *solve* a problem. If all you want to do is
*report* one, it's free.

The key words are "For developers who need one-to-one engineering support".
Do you consider merely adding your bug report to the bug database to be
"support"? I wouldn't.

Glen Fisher

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