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Re: LOST: DOCUMENTS and MANAGED PREFERENCES

That is the first thing that I checked, but the sharepoint that they have
been directed to has NEVER changed locations. If it DID change locations
then the result would be the same for the entire workgroup, but it is only
the A-L users in the workgroup. If you look at the server's sharepoint
(either through the Chooser or sitting in front of the server iteself), the
users' folders are gone and the other half of the group still have their
files instact.

Even if you redirect the Document Save location, the folders will not
disappear from the previous location, it will just generate NEW user setups
in the new location.

Jeff


> From: John DeTroye <email@hidden>
> Date: Tue, 30 Jan 2001 12:34:03 -0700
> To: Jeff Hartman <email@hidden>,
> <email@hidden>
> Cc: Chris Offutt <email@hidden>
> Subject: Re: LOST: DOCUMENTS and MANAGED PREFERENCES
>
> If I was to brainstorm this, I'd say that somehow, your A-L group documents
> folder got redirected. The empty user folders, the empty managed prefs
> folders - all point to users no longer accessing the workgroup document
> folder they were using before. Think about it - when a new user logs into a
> brand new environment for the first time, the setup looks just like what you
> describe. So, it may not be a matter of all of the files deleted - it may be
> that the setting in the options tab of the workgroup got altered.
>
> JohnD
>
> On 1/30/01 8:49 AM, "Jeff Hartman" <email@hidden> wrote:
>
>> Haven't seen this on the list in a long time...not necessarily looking for a
>> solution, but rather to info share. Sorry for the long post. This is a case
>> of "I never thought it would happen to me!"
>>
>> Yesterday we had a Mac Manager server that lost User folders, not just the
>> Documents folder, but all associated folders with the account (The root user
>> folder which includes the Docs, Preferences, Favorites, Apple Menu Items,
>> etc.). Funny thing is that it wasn't all users from the workgroup, just the
>> first half of the alphabet (A-L). I know that sounds exactly like a human
>> error, but the people who have access to the entire volume were not around
>> during the time the User folders disappeared. Servers are in a protected
>> room.
>>
>> Did someone figure out the password to the server? Possibly, but we don't
>> allow Chooser access and our login name and password are not easy to
>> remember. But even more strange is that all of my Managed Preferences in the
>> Managed Preferences folder are gone too - not the root folders that store
>> the prefs, just the prefs inside! If it was human error or someone who
>> cracked the login/password, why would they only trash half of the User's
>> files and then manually go into each Managed Preferences folder to delete
>> files? Wouldn't it have been faster to trash the entire Managed Preferences
>> folder - and why trash Managed Prefs anyway?
>>
>> Checking the MM Admin activity report tells nothing except approved
>> activity.
>>
>> I know this issue has come up before and that Apple has verified this to be
>> true, BUT only if you use third party network cards (not sure which brand).
>> However, all of our systems are straight out of the box. I have seen a case
>> where a User's Documents folder had become invisible. Just using ResEdit to
>> make the Docs folder visible again fixed the problem, but it hasn't
>> resurfaced. My current missing files are not invisible, just gone. I know
>> deleting user accounts from MM Admin will ask you if you want to delete
>> associated user files on the server, but all of my user accounts still exist
>> in MM.
>>
>> Majority of our clients (about 170 stations) are 9.0.4 with about 15
>> stations on 8.1, 8.6.
>> MM authentication server is a G4 running ASIP web and file 6.3.3 (serves 2
>> sharepoints as well)
>> Additional Documents server is a G4 running ASIP web and file 6.3.3 also.
>> (DOCS WERE LOST ON THIS SERVER)
>>
>> Ran DFA, DiskWarrior, NDD, Virex. All clean.
>>
>> Backups? Who has had time to run backups? Well, I do now.
>>
>> I wish this was human error because then I wouldn't have to worry this might
>> happen again!
>>
>> Insight? Want to share your experience with this?
>>
>> Jeff Hartman
>> email@hidden
>>
>
>>>>>>>>>>>>>>>>>>>>>>>> <<<<<<<<<<<<<<<<<<<<<<<<
> John DeTroye, Consulting Engineer
> Apple Education Technical Operations
> 11757 W. Ken Caryl Ave.,#F, PMB-501
> Littleton, CO 80127
> Office/cell: 303-933-1807
> Email: email@hidden
> http://homepage.mac.com/johnd/

References: 
 >Re: LOST: DOCUMENTS and MANAGED PREFERENCES (From: John DeTroye <email@hidden>)



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