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Re: macintosh-manager digest, Vol 2 #215 - 8 msgs

on 1/31/01 1:07 AM, Michael Motherway wrote:

> Date: Tue, 30 Jan 2001 18:23:22 +0800
> Subject: problem with one application
> From: Michael Motherway <email@hidden>
> To: <email@hidden>
>
> I've installed MATH Thematics software for teachers. As the administrator I
> can launch the app with no difficulties. When I log in as a user with
> restricted finder access I get a message when trying to open the app stating
> it can't open the library file. I put the application into a special apps
> folder. still no change. any suggestions?
>
> thanks

Michael,

A little more detail is needed to help you find a solution. Lets start with
a few questions:

1) What MacOS on the client machine?
2) Are you using the preference model?
3) Are you able to locate the "library file"?

The answers to 1 and 2 will help determine possible solutions, number 3 may
also be important.

If MacOS 9 and using the preference model, then the library file is probably
located in a preference folder on the local HD and needs to be copied to the
users preference folder.

If the answers to 1 and 2 are different then there are several other
possibilities. More than likely the location of the library file needs to
be made accessible to all users (either by moving to a r/w folder or copied
to the user folder) and/or a separate application is used to read the
library file. Read through John Detroye's FlowChart for Getting
Applications to Work in MM. If you still have problems resubmit with more
info and we'll all see what we can do to help. You can get a copy of the
Flow Chart from http://homepage.mac.com/johnd/flowchart.pdf


HTH

Good Luck

Rick Davis
Primax Education Services, Cincinnati, OH
http://www.AppleHelp.org
http://homepage.mac.com/roodavis



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