Message: 16
Date: Thu, 28 Oct 2004 14:37:04 -0400
From: Jim McIntyre <email@hidden>
Subject: Re: MS Office 2001 on Mac Manager 2.2.2
To: <email@hidden>
Message-ID: <a06110409bda6e3953012@[192.168.181.125]>
Content-Type: text/plain; charset="us-ascii" ; format="flowed"
At 10:41 AM -0300 10/28/04, Dylan Haines wrote:
I am experiencing an issue with MS Office on Mac Manaager 2.2.2 under
Panther Server that I never had before - when users try to edit
exisiting MS Word documents they get a "Word cannot create or save
this
file. The disk may be full or write-protected" etc message.
The home folder permissions are all correct, is this perhaps a
preference issue new to 10.3 server?
We are seeing this error too, although under slightly different
circumstances - our users have Office 2001 installed locally on Macs
running OS 9.2.2. When a non-admin user opens, modifies and tries to
save a Word doc on our OS X (10.3.5) Server, the same message
appears. Saving the doc to a different file works fine.
We're not using Mac Manager, netbooting, or anything like that. Word
has full permission to put anything anywhere it wants on the OS 9
client machine.
I just tested Word 2001 running in Classic on a 10.3.5 client (again,
locally installed, local boot) with the same result, so it's not an
OS 9 issue per se.
On our OS X server, most non-admin users have read/write access to
the folders where the docs are, but read-only access to the root
folder of the share point. I also just tested logging in as a
non-admin user with full acccess to the root folder and Word saved
the doc just fine.
A little checking revealed that Word is trying to save a temp file
("Word Work File D_2038" in this case) to a temporary folder
("???Temporary Files") at the share point root, something it's
obviously not doing when saving a new document.
Not really a solution yet, just more info... I'll post again if I
find a workaround.
____________________________________________________________________
Jim McIntyre
Technology Director
JDG Communications - "Strategic Marketing By Design"
7389 Lee Highway, Suite 200, Falls Church, VA 22042
P: 703.207.0933 F: 703.207.0825 http://www.jdgcommunications.com
