On Sep 24, 2004, at 11:23 AM, Josh Wisenbaker wrote:
On Sep 24, 2004, at 11:02 AM, John Santa wrote:
Hi all,
I am using Mac OS X Server 10.2
One of the network users has got problems with his email account.
First of all when he logs in and is able to open the Mail application
(most of the times it just quits) he selects messages in the inbox
and instead of the content of the email he gets the following:
"The message from (whoever) concerning (subject) has not been
downloaded from the server. You need to take this account online in
order to download it"
The account is online and it is trying to fetch email but it is stack
there saying "Fetching 1 of 13 emails: subject of the email"
I took the Mail folder for this user and configure al the settings in
a local account. I can access all the content of emails in the inbox
but the "Fetching 1 of 13 emails: subject of the email" is still
there.
So emails cannot be sent or received.
How can I delete this email that is trying to be downloaded but is
blocking the whole mailbox for this user?
Thanks in advance
John
Ahh... the joys of AMS... ;)
You could try to login via the IMAP admin mode and trash the message.
Or you can try to rebuild the mail database. Both procedures are in
the server docs for 10.2.3+, but I don't have them on me right now to
reference them.
OK I looked it up. The mail repair and IMAP admin access is on page 394
of the 10.2 Administrator docs.
