Try going in VIA IMAP (Webmail, etc.) and see if there is a LARGE
file sitting in the box.
Isaac Ordonez
Technology Support Specialist II
San Rafael City Schools
415.302.8114
On Nov 9, 2005, at 6:55 AM, Greg Lappen wrote:
Hi all,
We are experiencing a weird issue with one POP account on our 10.3
server. Basically, one user is unable to retrieve email all of a
sudden. Nothing in the configuration has changed, and we have
tried restarting both the Mail service as well as rebooting the
server to no avail. I see the user logs in successfully in the
logs, but the mail client hangs at "Retrieving new messages". I
even tried rebuilding the user's mailbox with the command "/usr/bin/
cyrus/bin/reconstruct -r -f user/jmb" as that got me out of trouble
once before, but no luck.
Can anyone suggest further debugging steps we can take? Is there a
log file that I can look at to see errors while retrieving mail, or
a flag I can set in cyrus to make the logging in mail.log more
verbose?
Many thanks,
Greg Lappen
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