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Re: 10.3.9 clients take 2-3 mins to mount documents folder



Vern (and others)

I just received this message on a local tech. directors listserv.  Maybe
it'll help:

>THIS EMAIL APPLIES ONLY TO THOSE WITH MACS THAT WERE UPGRADED TO OS
>10.3.9.......
>
>Like many schools with Macs, we upgraded to OS 10.3.9 last week and
>immediately noticed lots of problems on about a third of our computers.  
>I've been researching the Apple discussion boards and found that we're not
>alone.  There are lots of complaints about 10.3.9 and running the
>subsequent Java Update Apple just came out with doesn't fix many of them.
>
>Yesterdya we spent a several hours sleuthing and, with the help of Apple
>tech support, were able to fix all problems (so far!).  Using the typical
>Repair Permissions has not resolved any of these issues however I highly
>recommend that you run Repair Permissions after employing any of the
>solutions below.  I pass these solutions on to the lists in case anyone
>else is dealing with these problems.....
>
>Never a dull moment,
>Doug Fodeman
>
>================================
>Douglas Fodeman  
>Director of Technology and Communication
>    Brookwood School
>    Manchester, MA 01944
>    http://www.Brookwood.edu
>    (978) 526-4500  X621
>================================
>
>PROBLEM:  Appleworks, Inspiration or some other app continues to crash or
>give the "Spinning Colorwheel Of Death" [SCOD!] or Appleworks or Word has
>problems saving.
>
>SOLUTION:
>Open the Users directory who is having the problems.  Open the Users
>Library, Preferences.  Delete the following items:
>	Appleworks folder
>	com.apple.appleworks.plist
>	Inspiratoin folder
>	...etc....whatever app you have problems with
>You'll obviously lose your local preferences to this application.
>Also....
>Open the Users directory who is having the problems.  Open the Users
>Documents, Appleworks User Data, Starting Points, Recent Items.  Throw out
>ALL aliases in the Recent Items folder.
>
>PROBLEM:  Upon logging into a OSX file server from a student account, the
>volume mounts on the desktop but then you get the SCOD and everthing
>simply hangs.  (Admin account can log in fine however)
>
>SOLUTION:
>In each computer case we have found one or more files corrupted in the
>User/Library/Preferences folder.   Sometimes the corruption has been so
>severe that the client computer hangs with the SCOD the very moment we
>open the Preferences folder and scroll down to the offending file! 
>Renaming the offending file or throwing it out completely (thus having the
>computer automatically create a new one as needed with factory/software
>defaults) has resolved the problem.  However, if the computer puts up the
>SCOD and hangs by simply scrolling to the corrupted file, we've discovered
>that we can get rid of the offending file by doing a Find for it from the
>desktop or connecting via another computer and deleting it.   In each case
>once we get rid of the file we find that after logging out and back in, we
>can then connect to the file server with no problem.  So far, here are the
>offending files  inside the Preferences folder of the User that we've
>found can cause this problem:  
>1. Officesync
>2. files inside the ByHost folder
>
>We have also found that even a computer that seemed perfectly healthy so
>far would exhibit a SCOD if I opened the User's Library/Preference folder
>and scrolled down to the end indicating that corruption had occurred but
>we simply hadn't discovered the app that was effected!
>
>
>-----------------------------------------
>Wizard: person who effects seeming impossibilities; conjurer  -- Concise
>OED



Christopher Butler
Director of Technology
Shore Country Day School
Beverly, MA 01915
email@hidden

Vern Dempster <email@hidden> on Friday, April 29, 2005 at 6:54 AM
-0500 wrote:
>Hi
>
>Have updated 2 client machines to 10.3.9. (servert still 10.3.8) and 
>have found that they log in as normal but as soon a s I click on the 
>documents folder in the dock or double click on the macintosh HD I get 
>the spinning wheel and have to wait 2- 3 minutes for the documents 
>folder to display.
>I went back to a 10.3.8 client and it brought the document folder up 
>immediately.
>
>Any suggestions as school is back in 2 days and I would like to know if 
>I need to take them back to 10.3.8
>
>Cheers
>
>Vern Dempster
>

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 >10.3.9 clients take 2-3 mins to mount documents folder (From: Vern Dempster <email@hidden>)



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