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Re: 10.4 Mail Server not delivering to one user, responding slowly



At 11:28 AM -0500 1/18/07, Mike Visconti wrote:
I have one user with a gigantic amount of mail in her IMAP mailbox-we are approaching 120k messages on the server. New mail appears to be being delivered (at least there are no bounceback error messages) and flows through the queue when looking at it in Server Admin. Other users appear to be receiving mail properly. Her account had started showing problems about a week ago, such as saying that there were a few hundred unread messages, though the mailbox did not appear to contain any unread messages. It also only says she has about 4000 messages in her Inbox (and a quick scan of her other folders doesn't approach the 120k). In fact she thought most of those messages had been deleted. Last night I took the server down and ran a reconstruct -r -f on her mailbox figuring that would rebuild everything, clear any errors in the message catalog and let us start archiving. Unfortunately, the only mail she received since was when the server was brought back online-nothing since the n.

Additionally, the mail server is responding slowly. For example, often when trying to manipulate a window on screen it has that incredibly laggy feel (perform an action, wait 2-4 seconds). Trying to access webmail takes 20 seconds just to bring up the login page (unmodified from the original so it should be quick). When I do log into her account I figure it's slow because of the huge amount of messages it is organizing.

Checking top doesn't show anything using a lot of the CPU (its usually peaking at 40% for brief periods). The logs seem to show her logging in correctly for IMAP, and her login works correctly for SMTPauth. Any suggestions on where to start looking?

What's the problem you're looking to solve? Her mailbox issue or your sluggish server?
--


-dhan

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Dan Shoop                                                   AIM: iWiring
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 >10.4 Mail Server not delivering to one user, responding slowly (From: "Mike Visconti" <email@hidden>)



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