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Re: Leopard and building software from a developer standpoint.




On Nov 12, 2007, at 21:49:57, Jan Steinman wrote:

On Nov 8, 2007, at 15:09:41, webmaster wrote:

It all started when I installed Leopard and XCode, tried to build
a project that has a mysql library dependancy but  it failed to
build citing missing mysql header files.

I have the same problem, and just before reading this thread, I submitted it as a bug. I'd suggest that others who are registered developers do as well:
https://bugreport.apple.com


After dinner I called up a buddy at apple (they're 4 hours
behind), explained the situation and voiced my complaint at the
sheer stupidity of it all and later last night some generous soul
uploads a tarball of the mysql (complete) installation...

Can you make that available, or let us know where it is?

I posted a link in a followup.


I do understand the frustration, but just a reminder that you get more flies with honey than vinegar. It isn't as though no other company has ever made a mistake like this. Remember that your goal is to link to libmysqlclient.a, NOT to make someone else grovel or even apologize.

Grovel, I could care less, a resolution to the missing files in a timely manner is what was required, being told that they may never be available was unacceptable, hell if they told me a week or two and they'd make them available would have been acceptable but this would have required some kind of public admittance and announcement and they hate to admit to any mistakes or announce they have corrected a mistake because it looks bad to the shareholders.


I give apple the benefit of the doubt and allow them to correct the mistake, when they can't tell me it will be corrected in a timely manner then I have an issue and to tell me that it may never be provided is totally unacceptable, I've since been told that by making the files available and the issue public they were not happy and subsequently released the files the files the next day because it didn't look good that I made them available and they wanted to release them in a month or two which to me as a developer is unacceptable.

When there is an issue that prevents developers from working because of a mistake they made (for whatever reason), the appropriate thing to do is to correct the mistake, the fact that I have contacts and an anonymous donator who provided the missing files has nothing to do with them correcting the mistake in a reasonable and sensible time frame, it just means that I wont have to suffer for any length of time over their mistakes and as far as I'm concerned when it affects livelihood, I'm not about to let them dictate an unreasonable timeframe for a resolution and I think everyone should be entitled to know that there is a mistake and anything I do to speed up a resolution is considered positive action.

Of course by your comments, I should just keep the issue to myself, obtain the files and go on about my business while everyone else suffers at their expense while they decide how to resolve the issue with as little negative publicity as possible regardless of the fact that the delay in just making a decision on how to proceed affects a developers ability to complete his project which in turn may affect his livelihood if he's working under a schedule.

What you say makes really good business sense, to put a project on hold because some person at apple made a mistake and the best they can offer is an apology and a "maybe or maybe not" they'll make the files available.


You may remind me that I wrote that if I show up here bitching about something Apple has done or neglected to do. :-)

You can bitch all you want, if it helps correct the mistake then I'm grateful, otherwise all I can do is sympathize and maybe obtain the files for my own use if it's something I happen to need at that time.




:::: Growth for the sake of growth is the ideology of the cancer cell. -- Edward Abbey ::::
:::: Jan Steinman, http://www.Bytesmiths.com/Gallery ::::



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References: 
 >Re: Leopard and building software from a developer standpoint. (From: Jan Steinman <email@hidden>)



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