Webserver suddenly not accepting a users username and password.

Subject: Webserver suddenly not accepting a users username and password.

From: Vern Dempster <email@hidden>

Date: Thu, 1 Nov 2007 06:37:07 +1300

Delivered-to: email@hidden

I have been using OSX server to host my school admin and online website for a number of years. I have become aware over the last few days that teachers at my school have become frustrated by the inability to authenticate to the server. I am using the authentication built-in to the osx server webserver. We have a deadline for student reports at the moment and below is an email I have just received that puts the problem in a nutshell. I am unsure what is going on here and wondered whether anyone could give me an idea of where to start as with a Friday deadline teachers need me to find a fix. Any help would be greatly appreciated.

This is twice that this has happened to me now. I am in the middle of doing a page of reports when it will suddenly not allow me to save and asks for my password. I duly put this in and find that it will not accept it. Needless to say the reports on that page are lost.

Teachers are all using Safari to access the website. I believe if we become aware of the problem, we put another username and password in for them, it authenticates and they can continue working. We have tried restarting the users computer, quitting and restarting safari etc. The user can usually log back in after an unknown period.

Many thanks for your help

Vern Dempster

Manager Information Services

Mahurangi College

Warkworth

New Zealand

021 769 314

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