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Re: [OT] Recommendations for Helpdesk Software
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Re: [OT] Recommendations for Helpdesk Software



Filipp Lepalaan <email@hidden> on May 22, 2008 at 2:02 PM -0400 wrote:
>Just wondering what, if any, kind of helpdesk solution do you run in your
>Jenvironments?
>Ie could you recommend some tools to track tickets and assets?

We use HelpSpot (http://www.userscape.com/products/helpspot/ ) and love
it. Its not perfect, but its not expensive and well-supported.

Peter Hoopes
Director of Technology
St. Andrew's School
email@hidden
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 >[OT] Recommendations for Helpdesk Software (From: Filipp Lepalaan <email@hidden>)



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