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Re: 10.5.3: Server Mail gets even worse, kills incoming SMTP



(continuing with the top-posting, although it sure isn't fun once the thread gets long enough)

What error messages are you seeing in the logs ?
Did you do a full backup before updating ? I'm not trying to be nasty, but this is a Server. Due practice and proper diligence, and troubleshooting, are part of the territory.


There's little in what you've said that allows anyone to try to help you. We hear "It's busted !" but little beyond that.
Before you flame me, I'm not defending 10.5 - it has had no shortage of problems. However, this is the first I've heard of Mail Services "not working" as in, not at all.


I'd suggest checking the system disk, run a permissions repair (not a panacea but apropos here),
and re-apply the update using the Combo updater
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosxserver1053comboupdate.html


Prior to that, perhaps let us know what error messages you see in the logs (system.log , mail.log )



On May 29, 2008, at 4:53 PM, William Strucke wrote:

just two suggestions...

i understand how frustrating it can be when things don't work, but it could help if you submit some bug reports to apple so they can fix your problem. you probably aren't the only one with this issue but you might be the only one to go to the length of reporting it

secondly, you might try backing up your server (with carbon copy cloner, for example) and re-installing everything. who knows... the whole thing could be due to an error in some random configuration file...

just my two cents, i hope it works out for you.



William Strucke
Systems Manager
College of the Arts at The Ohio State University
email@hidden or 614.292.1059


On May 29, 2008, at 3:49 PM, Trevor Jacques wrote:

I just did an update to 10.5.3 using the stand-alone installer and, after the delay and restarts Apple warned about, I was presented with the Blue Screen Of Death (BSOD). After an hour and confirmation of no hard drive head movement for at least two minutes, I forced a shut down with the power button. Restarted fine and web back on line. Not a confidence-inspiring update. :- ( Actually, it's the first time I've seen Server updates do this.

Then there's Mail. It's now even worse than in 10.5.2. It did not work in 10.5.0, or 10.5.1, or 10.5.2. I was so hoping that Apple would finally make this service work. No such luck. 'Upgrading' turned off SMTP incoming, and there's no way to get it on. Every time I click the button and Save, the button simply unchecks itself.

In my 26 years as an exclusively Apple user (bigot, actually), I've NEVER seen Apple release software as insanely, woefully buggy as Leopard Server. I've seen a few iffy Apple software products, but never anything even approaching this. I'm told that Tiger Server is way better, but my licence is for Leopard. :-(

The upgrade notes do not speak of ANY of the bugs I've reported in Mail since 10.5.0, and there's (naturally) no indication the the upgrade may kill Mail, which it does in my case.

Where does one go to get one's money back, and where does one send the invoice for all the time Apple has wasted by non-consensually making me a beta (alpha) tester of the (ahem) 'bullet-proof, enterprise-level' product? Does Apple not understand that our businesses are at stake, because we base our businesses on reliable, enterprise capable software? Given my experiences with Leopard Server, I just don't see how Apple can claim Server is remotely suitable for enterprise use.

Grrrr.
--

Trevor

Videlicet                         AIM/video: email@hidden
P. O. Box 19591-501               Skype A+V: trevorjacques
55, Bloor Street West             Telephone: (416) 962 1040
Toronto,                          E-mail:    email@hidden
Ontario  M4W 3T9                  URL:       http://Videlicet.com
Canada                            Facsimile: (416) 962 1044
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References: 
 >10.5.3: Server Mail gets even worse, kills incoming SMTP (From: Trevor Jacques <email@hidden>)
 >Re: 10.5.3: Server Mail gets even worse, kills incoming SMTP (From: William Strucke <email@hidden>)



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