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Re: STOP FEEDING THE TROLL! Re: 10.5.3: Server Mail gets even worse, kills incoming SMTP



Hello, Jan.

Last time I measured, I was a lot taller than a troll. ;-)

Okay, so the poor guy's from the point-n-click generation,

True. There's nothing wrong with that, given that Server is marketed as being such by a company that has been founded upon and claims its successes upon its abilities with GUIs. If I'd wanted to use the command line, I could have used OS X and tweaked the settings. I have an extremely simple set up that the documentation says I should be able to configure with the GUI.


Publicly dismissing and humiliating a newbie to the command line is unnecessary and not a great way to encourage people towards the command line.

While one of the problems I found in the master.cf file is due to the undocumented new way in which the 10.5.3 GUI reports that setting (the GUI is, after all, Apple's contribution to the assembly of parts), the second seems to be related to an undocumented change Apple made in 10.5.3 to another file, services, but I am still in the middle of confirming that.

and thinks a "command line" is "General, Colonel, Major, Captain, Leftenent ,"

That is uncalled for. Because one uses the command line does not mean that that is what others decide they get from this Apple product, particularly since Apple markets the product as an easy to use GUI over the open-source software. Some of us see the GUI and take the, for us, necessary position that the GUI, in and of itself, should work as Apple advertised and documented. Surely, that position is a reasonable one.


Some of us also assume that a reasonable software company would document effects that might be expected with an upgrade. I DO make a habit of reading the installation notes, so that I'm prepared. Apple made no mention in the notes for 10.5.3 of anything like what I've found, so, not surprisingly, I'm trying to find out what happened, and I'm more than a little frustrated.

Evidently, there are two main camps in the Server community: those who only intend to use what's under the hood; and those who see Apple's marketing and documentation about a GUI above all the Unix stuff and expect it to work as documented. Many times on the e-mail list and the discussion list, I've seen the 'under the hood' community humiliate the GUI community for having the gall to expect the product to work as advertised and documented. It's a rather unpleasant sight.

T.
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 >STOP FEEDING THE TROLL! Re: 10.5.3: Server Mail gets even worse, kills incoming SMTP (From: Jan Steinman <email@hidden>)



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