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Re: Errors Not Displayed in OS X 10.2.4

Robert,

The snippet from your error_log does not show an error message reported by your PM. I would expect to see an entry that reads "fatal: "Door open\r\rClose the printer door.\r(Error 7)". It looks like your PM exited prematurely but from your description, it's hard to tell where the problem lies.

-Paul


On Tuesday, February 25, 2003, at 02:52 PM, email@hidden wrote:

When our printer reports an error, we create a notification dictionary,
with a kPMEventCodeKey of kPMEventErrorOccurred, a kPMErrorCodeKey with a
CFNumber in the range -1000 to -1012 or so, and some CFString text under
the keys kPMErrorExplanationErrorKey and kPMErrorTextKey. Under OS X
10.1.5, an error alert is displayed, with our ErrorText within the alert.
Under OS X 10.2.3, nothing is displayed -- the queue simply stops. The
below was captured from the Console window and error_log under OS X 10.2.4:

console.log:
2003-02-25 17:19:16.440 loginwindow[370] Could not find image named `bang'.
2003-02-25 17:19:23.270 Print Center[411] ERROR: Attempt to set dropRow=3,
dropOperation=NSTableViewDropOn when [0 - 3] is valid range of rows.
2003-02-25 17:19:23.290 Print Center[411] ERROR: Attempt to set dropRow=3,
dropOperation=NSTableViewDropOn when [0 - 3] is valid range of rows.

error_log:
I [25/Feb/2003:17:23:48 -0500] Saving printers.conf...
I [25/Feb/2003:17:23:48 -0500] Started filter
/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/ PrintJobMgr
(PID 426) for job 5.
I [25/Feb/2003:17:23:48 -0500] Saving printers.conf...
I [25/Feb/2003:17:23:48 -0500] Printer '_8500_Digital_Photo_Printer'
started by ''.
E [25/Feb/2003:17:23:57 -0500] PID 426 stopped with status 106!
I [25/Feb/2003:17:23:57 -0500] Saving printers.conf...

I think we used to get alerts to display in the past (OS X 10.2.1 or so).
Has something changed, or am I doing something wrong? (The explanation text
is "Someone crossed the streams!", while the error text is of the form
"Door open\r\rClose the printer door.\r(Error 7)". Also, what happens if I
remove the ErrorCodeKey and ExplanationKey?)
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References: 
 >Errors Not Displayed in OS X 10.2.4 (From: email@hidden)



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