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Re: HELP! First big customer and running into problems with small QuickTime progressive downloads



Okay, for the first time EVER I'm getting similar grief from a client on this point...

It's always been my understanding that AUTOPLAY did this properly -- i.e. it waited until enough of the video had downloaded that it would never pause again (except where network congestion caused its estimate to be inaccurate).

Are you saying that the AUTOPLAY instead simply tells the plug-in to begin playing the video immediately, regardless of how much has been downloaded (well, after at least one frame has downloaded)? That would be bad, but that's never been my understanding.

Consulting my handy copy of "QuickTime for the Web" (Gulie, 1st ed, ca. QT4, pg. 48-49, 82), the definition of AUTOPLAY makes no mention of any relationship with fast-start, which I think is how I could characterize my (erroneous?) assumption.

"QuickTime 6 for Macintosh & Windows" (Stern/Lettieri, pg 389) makes reference to AUTOPLAY starting playback "when enough data has been sent". This IS consistent with my long-time understanding of how AUTOPLAY works.

Which is it, folks?

On Thursday, May 22, 2003, at 09:47  AM, Colin Holgate wrote:

At 8:19 AM -0400 5/22/03, Streaming Vistas wrote:
Also, customer said that when he played movies, they kept catching up the
the download and stopping. I can't recreate the problem from my systems.

I didn't get any crashing, but I saw the above problem. That's because you have it set to autoplay, which seems to be that it plays as soon as it's loaded. You want it to do the normal progressive download play, where it plays at the point that it knows the file will be downloaded by the time the playback reaches the end. Not sure what that would be called. Perhaps you should just not have autoplay.
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Regards,

Christopher Mackay
Technical Director, Tantramar Interactive Inc.
http://www.TantramarInteractive.com/
506/364-1097  cell: 364-7659
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References: 
 >Re: HELP! First big customer and running into problems with small QuickTime progressive downloads (From: Colin Holgate <email@hidden>)



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