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Re: HELP! First big customer and running into problems with small QuickTime progressive downloads

Subject: Re: HELP! First big customer and running into problems with small QuickTime progressive downloads
From: Eric Carlson <email@hidden>
Date: Fri, 23 May 2003 12:47:21 -0700

At 5:21 PM -0400 5/22/03, Streaming Vistas wrote:

If the client is set at 112K for example, and their connection is for
whatever reason (supposed to be dsl) running at less than that, will it do
the overrun thing?

How can I make sure that this won't happen? Have them set their speed to 56K
on thei QT viewer setting?

It doesn't have anything to do with the QT connection speed, QuickTime looks at the actual movie download rate.

Unfortunately, I'm not sure what you can do if QuickTime is underestimating the amount of time the rest of the movie will take to download. If you have a reproducible case, please file a bug report at <http://developer.apple.com/bugreporter>. Including a url to a movie that demonstrates the problem will help us figure out what the problem is.

Eric Carlson
QuickTime Engineering
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References:
	>Re: HELP! First big customer and running into problems with small QuickTime progressive downloads (From: Streaming Vistas <email@hidden>)

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