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Re: Missing caption?



I've been looking into these issues. On the file posted on our server, myself and others are experiencing the "file stopping" at the point where the father is calling the child; this seems to be regardless of platform/version. However, the original file is fine. It may be something to do with streaming from our server? I posted both this and another .mov to the same directory with html, and had trouble playing. When I went to save the movie to my local drive from the web page, I got an error (-2149).

This is one of more than 150 .mov files, all of which are fine on other systems, including an EMac with the same OS and QT versions. None of these display the captions on my system, nor on another Powerbook (an earlier model, but with Tiger installed). On my stsyem, when I check the movie props for any of these .movs, it shows that there is a text track, and I can export the track successfully as both TExml and as text. I just can't see the captions on screen. Movie props show that the track is enabled. I thought it may be some kind of QT preference setting, but can't find anything.

The .mov's are destined to be played back via Director for now, and converted to Flash (.flv) files for future iterations, so it won't be a problem long term (as long as I can export the text track for use in Flash). Unfortunately, the problem does occur when displaying the files in Director on the affected systems. We'll have to inform our client so that their tech support can be prepared to field complaints. Is there any mechanism whereby Apple can be informed of this as an issue?

Thanks for taking time to try and help!

Cheers,
ck


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 >Re: Missing caption? (From: Chris Kemmett <email@hidden>)



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