Our helpdesk people normally operate on PCs but from time to time we
do get a mac caller that needs remote support. What I'm wondering
about is getting the PC user to connect to the Mac tower to use ARD
as we can't realy afford one Mac for each person for only
occasionnal remote sessions.
/* Disclaimer: I've never tried this on a box running ARD 2.1; it
may not work, since ARD has a built-in VNC server. */
Well I can't be sure about the legal ramifications in your case,
IANAL! But I do something similar when I'm home and need to control
computers at work. Since the license is by administrator I don't
have a problem :)
That said, you can do what you want by running a VNC server on the
Mac which is running the ARD admin application. I would suggest
using an SSH tunnel for the VNC traffic, unless you have complete
control over the network you're on.
If you can use an SSH tunnel, then you do not have to open a port on
the OS X system's firewall.
In my case, I only run the VNC server when I need to use it. i.e. my
process is:
1. From the PC, run:
ssh -L 9999:localhost:5901 email@hidden
2. Once connected, start the VNC server (on port 5901)
3. On the PC, run the VNC viewer and connect to localhost:9999
4. Through VNC, open ARD admin and do my stuff.
It is slow, and some things just don't work (certain keypress), but
it mostly works. Again, this is for ARD 1.2; I don't know if it'll
work for ARD 2
--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Robert Jacobson email@hidden
BS, Aeronautical Engineering Univ. of Md., College Park
Flight Ops. Team - SOlar Heliospheric Observatory (SOHO)
(301) 286-1591
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Remote-desktop mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
http://lists.apple.com/mailman/options/remote-desktop/email@hidden
