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Re: Remote-desktop Digest, Vol 3, Issue 234
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Re: Remote-desktop Digest, Vol 3, Issue 234



We just moved our mail server application from a PPC mini to an Intel mini, and we can no longer access its client through ARD. It shows up as a device on the ARD scan, but isn't recognized as an ARD (or VNC) client.

Marley Graham
=====================

On Nov 5, 2006, at Nov 5, 2006;12:33:12 PM, Wayne Welch wrote:

OK, I've got an ARD problem. I'm trying to follow this thread and I'm confused.

Are we talking about ARD not seeing the intel client, or are we talking about ARD not working when trying to use it to manage from an intel machine?

We got two intel imacs. Hooked up one as a client machine and ARD on the G5 sees it and manages it without a hitch -- just like all the Power PCs in the room. Hooked up second intel imac to use to manage with ARD. But nothing works. I can't even see any clients unless I search by IP address and even then I cannot add them to the list to be managed. Reinstalling ARD makes no difference.

Wayne Welch


--------------------------------------------------------------------- -


Message: 1
Date: Sat, 4 Nov 2006 15:23:40 -0500
From: MOR <email@hidden>
Subject: Re: ARD 3 And Mac Mini Intel
To: Dave Pooser <email@hidden>
Cc: email@hidden
Message-ID: <email@hidden>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed

I just set up ARD yesterday and had no problem with two 17" Core Duo
iMacs and one 17" Core 2 Duo iMac right out of the box.  All I had to
do was allow ARD access in Sys Prefs.  The clients were discovered, I
sent a client software update and all was well.  I thought I would
test these Intels before imaging because there are Macs in our
building that aren't imaged by IT that we still support.


Michael Oman-Reagan Mac Support

------------------------------------
Information Technology
The Graduate Center
City University of New York
365 Fifth Avenue
New York, NY 10016
------------------------------------


On Nov 4, 2006, at 2:34 PM, Dave Pooser wrote:

The ARD Client that ships with the Intels is flaky.  Every Intel
machine i've set up is broken out of the box.

Okay, maybe I'm naive, but--

Who on earth sets up computers in a managed environment "out of the
box?"
Around here, and I imagine at most organizations of any size, they
don't
ever get a chance to boot up with the factory-installed software--
their
first boot is the beginning of the imaging process, which includes
an ARD
client already configured for admin access.
--
Dave Pooser, ACSA
Manager of Information Services
Alford Media  http://www.alfordmedia.com



------------------------------

Message: 2
Date: Sat, 4 Nov 2006 19:34:56 -0500
From: "Orell, Harry" <email@hidden>
Subject: RE: ARD 3 And Mac Mini Intel
To: "Peelman, Nick" <email@hidden>, "Dave Pooser"
<email@hidden>
Cc: email@hidden
Message-ID: <email@hidden>
Content-Type: text/plain; charset="iso-8859-1"


It's what makes it all worth while.

Harryt


-----Original Message-----
From: remote-desktop-bounces+horell=email@hidden on behalf of Peelman, Nick
Sent: Sat 11/4/2006 2:53 PM
To: Dave Pooser
Cc: email@hidden
Subject: Re: ARD 3 And Mac Mini Intel


Well in my case, we're moving from an unmanaged, station-by-station
system to a managed environment, but changing the users' culture like
that is rough.  In the past a machine was unboxed, an admin account
and the user's account created, and we walked away.  The old IT guy
left, i took over, now we're moving to a managed system with images.
Plus in the cases where a user may use ARD to manage family machines
(i have 10 client copy i use on my systems and my family's, both near
and far).  There are many degrees of "Managed Environment" and not
all of them call for a cleanly imaged machine.

-nick


On Nov 4, 2006, at 14:34, Dave Pooser wrote:

The ARD Client that ships with the Intels is flaky.  Every Intel
machine i've set up is broken out of the box.

Okay, maybe I'm naive, but--

Who on earth sets up computers in a managed environment "out of the
box?"
Around here, and I imagine at most organizations of any size, they
don't
ever get a chance to boot up with the factory-installed software--
their
first boot is the beginning of the imaging process, which includes
an ARD
client already configured for admin access.
--
Dave Pooser, ACSA
Manager of Information Services
Alford Media  http://www.alfordmedia.com


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End of Remote-desktop Digest, Vol 3, Issue 234
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References: 
 >Re: Remote-desktop Digest, Vol 3, Issue 234 (From: Wayne Welch <email@hidden>)



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