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Re: Unable to Observe or Control
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Re: Unable to Observe or Control



Doh! Must be having a brain cramp today. That seems to have done it. Thank
you. Now to figure out how it got turned on in the first place.

Kind Regards,
- C. Thomas

On 11/13/06 2:15 PM, "Rich Trouton" <email@hidden> wrote:

> The firewall may be on. Try sending the following command as root, using the
> Send Unix command:
>
> sysctl -w net.inet.ip.fw.enable=0
>
> Once that's run, you should be able to observe and control. Once you're in, go
> into Sharing and make sure that the firewall on that Mac is configured so that
> VNC's ports (there's a VNC preset in the firewall's settings) are open. That
> way, whether the firewall is on or off, ARD will be able to control that Mac.
>
> Thanks,
> Rich
>
> On Nov 13, 2006, at 2:10 PM, Cris Thomas wrote:
>
>>
>> I am unable to observe or control a remote machine. The machine is running
>>  ARD 3.0 on Mac OS 10.4.8. The machine is on a remote network but other
>>  machines on the same network work fine. The admin account can login locally
>>  but not remotely over ARD.  All other ARD functions seem to be working fine,
>>  in other words I can tell it to restart, run reports and upgrade the client
>>  software, etc. I just can not observe or control the screen.
>>
>>  SSH logins are disabled so ARD is my only way into this machine. Any ideas?
>>  Thanks.
>>
>>  Kind Regards,
>>  - C. Thomas
>>
>>
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>
> Rich Trouton (Contractor)
> LAN Support
> email@hidden
>
> -----------------------------------------------------------
>
> National Human Genome Research Institute
> National Institutes of Health ‹ Bethesda, MD
>
> Office number:
> (240) 643-7816
> NHGRI LAN Support number:
> (301) 402-7408
> The best way to get in touch with me is through email.






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