----- "Dawn Schiavone" <email@hidden> wrote:
> I tried your suggestion. I downloaded the client installer and I
> trashed the stuff inside the remote management folder. I reinstalled
>
> the client. Still cannot control or observe. Thanks for the
> suggestion, but I'm still in a dilemma.
While I'm not sure this will make a difference, you could try assigning the machine a temporarily static IP address, then deleting it out of the "All Computers" list in ARD and re-adding it.
If that works, try switching it back to DHCP (if that is what it is using) and see if deleting and re-adding to the "All Computers" list changes the privileges.
--
Nick McSpadden
email@hidden
Schools of the Sacred Heart
US Code for Copyright & Fair Use:
http://www.law.cornell.edu/uscode/html/uscode17/usc_sec_17_00000107----000-.html
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