So I'm actually rebuilding my list on another computer and I'm having the same results. Try to get info on a computer and the user name and password field is blank and I am unable to edit the user name and password field. Even if I double click it I cant edit it. However if I click the Observe button on the top left I do get a user name and password field that I can edit.
On Dec 13, 2011, at 8:34 AM, Paul Ray Tiffany wrote:
> Related to this situation of not letting you authenticate certain new computers, I have seen that. The latest case of it was when I tried to add a new computer but it was assigned an IP address that had been used by another computer in the past.
>
> So that I don't give inaccurate info, I just tried to add a computer that I know has the same IP address as one had in the semi-recent past. Low and behold, it wouldn't let me. When I tried to drag it to a computer list, I got the authentication box briefly and then it went back up.
>
> So I clicked on my "All Computers" list and I found an old entry for an old computer that has the same IP address as the one I am trying to add. I am able to click on that old one that is still in the "All Computers" list and using Command I, I can change the user name and password and gain control of the new one.
>
> The other possibility is to simply remove the old one from the "All Computers" list and then add the new one.
>
> This might explain why you can add them under a different Admin account or a different computer altogether.
>
>
>
>
> Paul Tiffany
> Underwood Public School
>
>
>
>
> In fact, when I just tried it on another computer that I suspected might do the same thing
> On Dec 13, 2011, at 6:33 AM, Flanagan, John wrote:
>
>> That is exactly what I have to do. Further more, on occasion, it will not
>> let me authenticate certain new computers, I can add them on a different
>> Admin account or a different computer altogether, but not my main ARD Mac.
>> I have not found a pattern to this yet.
>>
>> John Flanagan
>>
>>
>>
>>
>>
>> On 12/12/11 4:42 PM, "John Limberg" <email@hidden> wrote:
>>
>>> It seems that since the 3.5.1 version came out, I have to go to the File
>>> menu and select Refresh (or comman + Y) whenever someone logs out of a
>>> computer in my list. Also rescanning the subnet is periodically needed as
>>> well, particularly if ip-addresses change.
>>> I also have had to delete clients from my All Computers list and readd
>>> them
>>> if they have had HW replaced or have been renamed or their ip-address is
>>> listed for a different computer.
>>>
>>> John Limberg
>>> System Administrator
>>> New Prairie United School Corporation
>>>
>>>
>>> On 12/12/11 2:04 PM, "email@hidden"
>>> <email@hidden> wrote:
>>>
>>>> Send Remote-desktop mailing list submissions to
>>>> email@hidden
>>>>
>>>> To subscribe or unsubscribe via the World Wide Web, visit
>>>> http://lists.apple.com/mailman/listinfo/remote-desktop
>>>> or, via email, send a message with subject or body 'help' to
>>>> email@hidden
>>>>
>>>> You can reach the person managing the list at
>>>> email@hidden
>>>>
>>>> When replying, please edit your Subject line so it is more specific
>>>> than "Re: Contents of Remote-desktop digest..."
>>>>
>>>>
>>>> Today's Topics:
>>>>
>>>> 1. Computer status "offline" (Kurt Koefod)
>>>> 2. RE: Computer status "offline" (Nee, Andrew (NIH/NIDCD) [C])
>>>>
>>>>
>>>> ----------------------------------------------------------------------
>>>>
>>>> Message: 1
>>>> Date: Mon, 12 Dec 2011 09:20:56 -0600
>>>> From: Kurt Koefod <email@hidden>
>>>> Subject: Computer status "offline"
>>>> To: email@hidden
>>>> Message-ID:
>>>> <CAB+cyN1uce3O+nV-ptd6g8ERmtr+ucGJ803i2nEuar2wVB=email@hidden>
>>>> Content-Type: text/plain; charset="iso-8859-1"
>>>>
>>>> I have client computers that have sharing enabled and are connected to
>>>> our
>>>> network yet their status appears as offline on ARD. What should I be
>>>> looking for?
>>>
>>>
>>> _______________________________________________
>>> Do not post admin requests to the list. They will be ignored.
>>> Remote-desktop mailing list (email@hidden)
>>> Help/Unsubscribe/Update your Subscription:
>>> om
>>>
>>> This email sent to email@hidden
>>
>> _______________________________________________
>> Do not post admin requests to the list. They will be ignored.
>> Remote-desktop mailing list (email@hidden)
>> Help/Unsubscribe/Update your Subscription:
>>
>> This email sent to email@hidden
>
> _______________________________________________
> Do not post admin requests to the list. They will be ignored.
> Remote-desktop mailing list (email@hidden)
> Help/Unsubscribe/Update your Subscription:
>
> This email sent to email@hidden
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Remote-desktop mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden
