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Re: Bug 4084302 still not fixed in 10.4.1



We have received the bug report, but it could use more details on exactly what steps are required to reproduce this problem. You say it is not easy to reproduce, then later say you can reproduce it on demand.

It would be helpful if you could provide the specific steps that cause this problem to occur.

From past experience, if we can't reproduce the problem, the chances of it getting fixed are not very good.

Does it only occur on dual processor configurations?

David Ferguson
USB Software Team
Apple Computer



At 6:02 PM +0200 6/29/05, Florent Pillet wrote:
A few months back, I reported in bug rdar://4084302 that IOUSBLib was sometimes hanging on USBInterfaceOpen. This is an issue I have consistently seen in all versions of 10.2, 10.3 and 10.4 and is still causing the USB layer of the IOKit to completely hang (all USB devices become unresponsive). I got it today again with 10.4.1.

Is there any chance that this issue be fixed in a reasonable timeframe? It's becoming a real problem as we're holding a deployment of several thousands Macs just because of that. From what I've read on this list, I'm not alone with this issue, and this appears to happen with various kinds of USB devices.

I would hate to have to deploy Linux PCs instead of Macs just because of this issue :-(

If others are seeing the same sporadic issue when opening access to a USB device from a userland application, PLEASE file a bug too so that engineering knows that this is a serious issue.

Florent

--
Florent Pillet                  http://www.florentpillet.com
Freelance software developer/consultant - Palm OS & Mac OS X
Skype callto://florent.pillet


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References: 
 >Bug 4084302 still not fixed in 10.4.1 (From: Florent Pillet <email@hidden>)



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